AI Automation for Healthcare
HIPAA-aware AI agents and workflow automation that reduce administrative burden, speed up patient intake, and let your clinical staff focus on care — not paperwork.
Featured Case Study
How a 15-Person Dental Practice Reclaimed 18 Hours a Week
with an AI Patient Intake Agent
Inside the Jane App–integrated AI rollout that gave a multi-location Vancouver practice their front desk back — and made sure no after-hours inquiry goes cold again.
Patient experience isn't just about the chair — it's about the moments before and after. For a multi-location dental practice in Greater Vancouver caring for 3,000+ active patients, the front desk had become a bottleneck. The team was burning roughly 18 hours every week on intake, insurance verification, and appointment confirmation, and an estimated 15–20% of after-hours inquiries were going cold before anyone could call back.
"We had no idea how much time we were losing until the AI took over. Our front-desk team can actually focus on the patients in front of them now, instead of being buried in admin."
We deployed a friendly AI Patient Intake Agent — not to replace the front desk, but to give them their day back. The agent integrated with Jane App and Twilio to acknowledge every new inquiry within a minute across web form, email, and SMS, collect missing patient details, verify insurance eligibility against accepted plans, and offer appointment slots that fit the patient's preferences.
With the AI handling routine intake — and quietly escalating urgent care, complaints, and complex insurance cases to a human teammate with full context — the front-desk team could finally look up from the screen, greet the patient who just walked in, and focus on the people they went into healthcare to serve.
Client identity protected by NDA. Results from a representative engagement; outcomes vary by client context, data quality, and implementation scope.
Patient Intake Automation
AI-powered intake forms that pre-populate charts, verify insurance eligibility, and route new patients to the right provider before they arrive.
Appointment Scheduling Agent
An AI agent available around the clock to book, confirm, and reschedule appointments via SMS or web — with human staff handling exceptions and edge cases.
Medical Document Processing
Extract structured data from referrals, lab reports, and insurance forms automatically — with human review flagging for edge cases.
Patient Communication Agent
Automated post-visit follow-ups, prescription reminders, and chronic care check-ins delivered via SMS or email at scale.
Billing & Claims Automation
Auto-generate, validate, and submit insurance claims. Track rejections and auto-resubmit with corrections to reduce A/R days.
Compliance Workflows
Automate PHIPA/HIPAA compliance checks, access logs, and audit trail generation — with alerts for policy violations.
Ready to Reduce Admin Burden?
Book a free 30-minute strategy call. We'll identify the highest-ROI automation in your clinic or health organization.