Managed AI Operations
Your AI agents are live — now they need ongoing attention to stay accurate and reliable. Our team provides continuous monitoring, expert support, and monthly optimization reviews so performance doesn't quietly degrade over time.
AI systems degrade without care. Models update, APIs change, prompts drift. We provide the monitoring, maintenance, and human expertise — with monthly reviews where you stay informed and in control of the strategic decisions.
Continuous Monitoring with Expert Support
We monitor agent runs, track success rates, error rates, and latency — and flag issues to our team as they arise. You're notified and kept in the loop, not left waiting to notice a problem in your business results.
Prompt Tuning & Optimization
We continuously review agent outputs, identify where the AI is underperforming, and refine prompts and logic to improve accuracy and consistency.
API & Integration Maintenance
When connected tools update their APIs or change authentication requirements, we update your integrations before they cause downtime.
Knowledge Base Management
For RAG-based agents, we keep your knowledge base current — ingesting new documents, removing stale content, and improving retrieval quality.
Monthly Reviews & Optimization
Each month we review agent performance together with you — walking through runs completed, errors caught, changes made, and what's next. Human-led reviews, not automated summaries.
Continuous Expansion
As your confidence grows, we identify new workflows to automate and add them to your AI stack — turning a single agent into an entire AI workforce.
Model Version Management
When AI providers release new model versions or deprecate old ones, we test, validate, and migrate your agents seamlessly — no service interruption, no surprises.
AI Spend Monitoring
We track your inference costs across all providers, flag anomalies, right-size model selection, and apply caching strategies — keeping your AI bill predictable and lean.
Security Practices & Compliance Support
Ongoing review of prompt injection risks, data handling practices, and access controls — following security practices aligned with industry standards. We provide documentation to support your own compliance review processes. We do not hold regulatory certifications; your compliance team remains responsible for formal assessments.
Incident Response
We aim to acknowledge critical agent failures within 2 business hours. Resolution time depends on the nature of the issue and any third-party dependencies — we'll keep you updated throughout.
Uptime Target
We design and maintain your automations with a 99%+ scheduled run success rate as our target. This is a service standard we work toward — actual reliability also depends on the stability of connected third-party APIs and data sources.
Performance Reviews
Every month we review agent performance together, discuss expansion opportunities, and update the roadmap.
Slack / Email Access
Dedicated communication channel with your automation strategist — for questions, change requests, and feedback.
No per-agent fees. No usage caps. One flat monthly fee for everything your AI systems need to run well.
- Monthly monitoring review
- Up to 2 agents covered
- Prompt tuning (2 updates/month)
- Email support (next business day)
- Monthly performance report
- Continuous monitoring with alerts
- Unlimited agents covered
- Weekly prompt tuning and optimization
- Priority Slack support
- Monthly performance review calls
- 1 new automation per quarter
- Dedicated automation engineer
- Custom response targets (discussed at scoping)
- On-call incident response
- Quarterly business reviews
- Security review and compliance support
- Unlimited new automations
Managed AI Operations — Frequently Asked Questions
Managed AI Operations is an ongoing service where Weblounge monitors, maintains, and continuously optimizes your live AI agents and automation workflows. We handle prompt tuning, API updates, model version migrations, performance reviews, and incident response — to help your AI maintain accuracy and minimize performance drift over time. Your team stays in the loop through monthly reviews and retains ownership of strategic decisions.
AI models update, APIs change, business logic evolves, and prompts degrade over time. Without active management, agents tend to become less accurate and slower — and can break silently. Regular calibration, integration monitoring, and prompt tuning are what keep deployed AI delivering consistent results.
The Essentials plan ($1,500/month) covers up to 2 agents with monthly monitoring and email support — ideal for teams with a single deployed use case. The Growth plan ($3,500/month) covers unlimited agents with 24/7 monitoring, weekly optimization, priority Slack support, and one new automation per quarter — designed for businesses scaling AI across departments.
We track your inference costs across all AI providers (OpenAI, Anthropic, Azure, etc.), flag cost anomalies, identify over-provisioned models, and apply caching and batching strategies to reduce your monthly AI API bill while maintaining performance.
On the Growth and Enterprise plans, we aim to acknowledge critical agent failures within 2 business hours. Resolution time depends on the nature of the issue and any third-party dependencies — we'll keep you updated throughout and flag it immediately via Slack or email when an alert fires.
Yes. Retainers are month-to-month with no lock-in. If you cancel, we provide full documentation, access credentials, and a thorough handoff so your systems keep running without us.
Don't Let Your AI Drift or Break
AI systems need ongoing care. Without it, agents get slower, less accurate, and eventually break silently. Let us handle maintenance so your systems keep delivering ROI.